Draft for approval. This page is a template prepared for THE BAEL management. Sections marked To confirm must be reviewed and completed before publication. Seek professional legal advice where needed.
Last updated: To confirm
1. Overview
This policy explains how cancellations and refunds are handled for bookings made with THE BAEL. Website enquiries sent through WhatsApp are not bookings; a booking exists only once confirmed by our team.
2. Advance payments
Whether an advance payment is required, and its amount, will be communicated at the time of confirming your booking. To confirm
3. Cancellations by the guest
Cancellation windows and any applicable charges: To confirm
4. Cancellations by THE BAEL
If we are unable to honour a confirmed booking, we will contact you as soon as possible to discuss alternatives or a refund. To confirm
5. Refund method and timelines
Refund method and processing time: To confirm
6. No-shows and early departure
To confirm
7. Contact
For questions about refunds, call 9037783339 or WhatsApp +91 98957 14609.
