Privacy Policy

Draft for approval. This page is a template prepared for THE BAEL management. Sections marked To confirm must be reviewed and completed before publication. Seek professional legal advice where needed.

Last updated: To confirm

1. Who we are

THE BAEL is a homestay located at Thevara, Kochi, Kerala, India – 682013.

2. Information you share

Our website does not store form submissions on a server. When you use the booking, contact, report or LIA enquiry forms, the details you enter (such as name, phone number, dates and message) are placed into a WhatsApp message that you choose to send to us.

3. How we use information

• To respond to your enquiry and confirm bookings.
• To provide services related to your stay.
• To address issues you report.

4. Third-party services

Messages are delivered via WhatsApp, which is subject to its own privacy policy. Our contact page embeds Google Maps and our pages load Google Fonts; these providers may process technical data such as your IP address.

5. Data retention

To confirm

6. Guest identification at check-in

Any identity documents required by law at check-in, and how they are stored: To confirm

7. Your rights

You may contact us to ask about, correct or delete the information you have shared with us, subject to applicable law.

8. Contact

Phone 9037783339 · WhatsApp +91 98957 14609